Hey folks,
Welcome back! Like I mentioned in my last edition, Iāll be featuring some of your best and most brilliant peers in this newsletter ā people Iāve learned a lot from and think you should know, too. My goal with this new section is to give you a window into how real leaders, people just like you, are growing, thinking, and navigating their careers in todayās landscape.
So today, Iām excited to introduce the very first edition of Peer-to-Know ā a bi-weekly spotlight on someone in our community who is doing exceptional, thoughtful work.
For this inaugural Peer-to-Know segment, meet Kendall ā an L&D leader who is raising the bar on all fronts.
I asked Kendall a few coach-y, reflective questions recently, and her responses genuinely made me pause. Before we dive into what she shared, hereās a bit about the work sheās leading inside CAPTRUST:
Kendall is an L&D leader focused on translating CAPTRUSTās newly defined leadership competencies into a strategic learning framework. Sheās not only building the contentāworkshops, resources, and practical toolsābut also shaping the broader strategy for how leaders will develop these skills. Her goal is to make the competencies actionable and accessible so leaders can build and apply them in real-world situations now that the organization has defined what great leadership looks like.
š¬What have you learned most about yourself this year?
I joined the CAPTRUST team earlier this year, and joining a new organization with so much room to grow has been really exciting. Iāve learned that Iām at my best when Iām facing tough, ambiguous problemsāespecially in environments where thereās no set playbook.
The open-ended nature of my role means I get to build new programs, shape strategy, and solve challenges that donāt have obvious answers.
That sense of possibility is what gets me out of bed in the morning. Iāve realized I thrive when Iām pushed to think creatively and stretch beyond whatās comfortable.
š¬Whatās something youāve learned from someone you admire at work recently ā and how have you leveraged it?
Recently, I was asked to speak with the 2025 CAPTRUST internship class on communication skills. Their thoughtful questions during the Q&A left a lasting impression on me. The emotional intelligence, growth mindset, and strategic thinking they demonstrated made me genuinely excited about the next generation of leaders.
It made me realize how easy it is to underestimate what people are thinking about or what matters most to them.
Since then, Iāve made a conscious effort to get more curiousāasking open-ended questions and not assuming I know what my audience will prioritize. This shift has helped me design sessions that are more relevant and engaging, and it has reminded me yet again to listen more deeply before jumping in with solutions or advice.
š¬Whatās something youāve unlearned lately thatās made you a stronger leader?
Lately, Iāve been rethinking the urge to avoid or mitigate tension in tough conversations. Strong Ground [Brene Brown's latest] is what's changing my perspective on this.
Iām now coaching leaders to recognize that good tension isnāt something to fix or escapeāitās often where the most valuable insights and growth happen.
Instead of trying to diffuse tension, I encourage leaders to lean into it, stay present, and see what new understanding can emerge. This shift has helped meāand those I work withāapproach challenges with more curiosity and resilience.
"Good tension isn't something to fix or escapeāit's often where the most valuable insights and growth happen."
ā If youād like to be featured in an upcoming edition of this newsletter, send me a note. Itās a great opportunity to highlight your work, your expertise, and the leadership insights youāre developing.
From McKayās Desk: A Thought for the Holidays
Going into the week of Thanksgiving, I keep hearing how everyoneās excited for a few days off, and same ā but itās also made me realize something Iāve avoided for years: Iāve never really known how to rest.Ā
I didnāt see it as important. Iām wired for āmoreā: more goals, more output. And rest always felt like the opposite of progress. Lately, Iāve been learning itās a skill, not a default. And if I donāt practice it, I burn out and drift away from the work I actually love. In this reflection, itās become annoyingly obvious that TV and scrolling still have their place, but they donāt restore me the way they used to. Iāve been craving rest that helps me keep going.
Lately, Iāve been sitting with this idea of āactive restā and trying to define it for myself. The goal is simple: build small rituals in my week that restore me without depleting me or leaving me feeling lazy or guilty or unproductive afterward.
For me, itās beginning to look like reflection and meditation to take stock, a great film or novel to widen my emotional range, and a suite of body-first thingsāsauna, massage, long walksāthat double as health goals and quiet thinking time.
Yours will look different. It doesnāt need hours; even 15ā30 minutes can change the texture of a day. The point isnāt to ban TV or scrolling; itās to notice what actually leaves you more alive and prioritize it just as much as you prioritize doing.
If you want to try this with me over the holidays, take 30ā45 minutes and journal on three questions:
1. Which activities leave me more energized afterward, even if they took effort?
2. Which ones numbed me in the moment but left me dull later?
3. What would active rest look like for me over the next couple of weeks?
If you want light accountability, hit reply and tell me your one or two picks (and when youāll do them). And if you want help thinking through how to dive into January with renewed focus on your career, drop me a line.
Wishing you a hygge Thanksgiving š
-McKay

